TL;DR
Corporate Account Manager, SLED (Fintech): Serving as the primary point of contact for SLED clients, collaborating with internal stakeholders to ensure customer success with next-generation endpoint technology with an accent on high levels of adoption and customer satisfaction. Focus on driving relationships with key customers, identifying upsell and cross-sell opportunities, and managing the contract renewal cycle.
Location: Remote (US)
Salary: $60,000 - $95,000 per year, with eligibility for commissions, equity grants and a comprehensive benefits package.
Company
hirify.global is a global leader in cybersecurity, protecting the people, processes, and technologies that drive modern organizations with an AI-native platform.
What you will do
- Serve as the primary point of contact for SLED clients, collaborating with internal stakeholders to ensure customer value.
- Manage the contract renewal cycle, ensuring timely renewals at an escalated ARR rate.
- Achieve a quota of new sales growth within the customer base.
- Be a customer advocate, driving relationships with key customers and creating new champions.
- Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells.
- Provide high touch customer service, including escalation and coordination of support issues as needed.
Requirements
- 2+ years in sales development and/or 2+ years of full sales cycle experience in an account management capacity, selling to a technical audience.
- Track record of meeting or exceeding expectations in an individually focused, quota carrying role.
- Ability to successfully balance a wide variety of daily tasks and adjust priorities in a fast-paced environment.
- Technical aptitude and ability to learn new concepts quickly.
- Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings
- High level of comfort handling client objections and negotiations.
Nice to have
- Security or SaaS experience is a plus.
Culture & Benefits
- Market leader in compensation and equity awards.
- Comprehensive physical and mental wellness programs.
- Competitive vacation and holidays for recharge.
- Paid parental and adoption leaves.
- Professional development opportunities for all employees.
- Vibrant office culture with world class amenities.
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