Senior Technical Instructional Designer – Scenario-Based Learning

TL;DR

Senior Technical Instructional Designer (Scenario-Based Learning): Designing and delivering learning experiences to prepare teams for complex support escalation scenarios with an accent on judgement, risk anticipation, and effective response in high-stakes environments. Focus on translating real-world challenges into engaging scenario-based learning and creating scalable training for a global audience.

Location: Remote

Salary: $120,000 - $130,000 USD per annum

Company

hirify.global is a technology solutions firm headquartered in Bellevue, Washington, unified by a shared passion for solving complicated problems.

What you will do

• Design and develop scenario-based learning experiences for complex escalation and support situations.
• Translate real-world escalation scenarios into structured learning goals and curriculum architecture.
• Build scalable online learning programs that support continuous readiness across global teams.
• Create engaging learning content including storyboards, scripts, videos, and interactive training modules.
• Partner with program leads and subject matter experts to gather insights and refine learning scenarios.

Requirements

• 7+ years of experience in instructional design, designing learning experiences that build decision-making and judgment skills.
• Experience creating scenario-based learning that focuses on behavior change in complex or ambiguous environments.
• Strong experience designing digital learning content such as interactive modules, storyboards, and scripts.
• Experience developing scalable online training programs for enterprise or global audiences.
• Ability to translate complex business concepts into clear, human-centered learning experiences.
• Strong storytelling and communication skills for creating engaging learning narratives.

Nice to have

• Experience designing learning for high-pressure operational environments, such as support escalation, incident response, or decision-critical workflows.
• Familiarity with agentic or AI-assisted learning approaches, adaptive learning, or guided decision frameworks.
• Hands-on experience with instructional design and learning development tools (e.g., Articulate Rise, Storyline, or equivalent platforms).
• Experience producing or supporting video-based learning content and multimedia learning assets.
• Background in learning strategy, change management, or organizational transformation programs.

Culture & Benefits

• Comprehensive benefits package includes medical, dental, and vision coverage.
• Flexible Spending Account.
• 401k program.
• Competitive PTO offerings.
• Parental Leave.
• Opportunities for professional growth and development.