Renewals Manager

TL;DR

Renewals Manager (Sales): Managing software subscription renewals and customer retention with an accent on contract processes, upselling, and cross-team collaboration. Focus on driving customer satisfaction, aligning commercial objectives, and handling executive-level communications in a bilingual Spanish-English environment.

Location: Remote - United States

Company

hirify.global provides a data and AI platform enabling organizations to harness Postgres for transactional, analytical, and AI workloads across any cloud worldwide.

What you will do

• Manage all assigned software subscription renewals ensuring timely and accurate execution
• Own contract processes including co-terming, upselling, and subscription renewals
• Collaborate with account executives, sales managers, legal, and finance teams to support renewals and customer satisfaction
• Communicate effectively with Finance and Sales Management regarding forecasting, pricing, and transactions
• Establish and maintain cooperative relationships with customers

Requirements

• Location: Must be based in the United States
• Fluent Spanish speaker with excellent English communication skills
• 5+ years of sales experience, preferably in software or subscriptions
• Strong contract negotiation and organizational skills
• Proven ability to meet or exceed renewal and sales quotas
• Ability to prioritize high-impact tasks effectively

Culture & Benefits

• Support for employee well-being including health and wellness resources
• Wellness Fridays extended through December 2026
• Commitment to diversity, inclusion, trust, and respect
• Equal opportunity workplace