Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Managing a portfolio of SMB customers in the Spanish and Portugal market with an accent on driving customer engagement, identifying growth opportunities, and achieving sales targets. Focus on leveraging data analytics for business reviews, building strong client relationships, and acting as a key contact for product integrations.

Location: Hybrid (3 days a week in-office). Must be based within commuting distance of one of hirify.global's hubs in Spain.

Company

hirify.global is an intelligent platform for travel and spend management, trusted by over 10,000 companies worldwide, automating everything from travel bookings to expenses and invoice processing.

What you will do

• Own a portfolio of SMB customers and develop high customer engagement within your accounts.
• Gain a deep understanding of customer businesses to maximize their usage of hirify.global products.
• Identify and develop new business opportunities and growth within your portfolio.
• Leverage data analytics for regular business reviews, reports, and presentations to senior stakeholders.
• Become an expert on hirify.global products to meet and exceed quarterly up-selling and cross-selling targets.
• Develop strong client relationships and act as a key contact between internal teams for smooth product integrations.

Requirements

• Native or near-native level of Spanish.
• Fluent level of English.
• Minimum 2 years of account management or customer success experience.
• Background within a SaaS or travel-tech business is highly preferred.
• Outstanding presentation and communication skills, with the ability to build deep relationships.
• Great ability to analyze and translate data for customers, with a result-oriented mindset.

Culture & Benefits

• Receive competitive compensation and equity ownership in hirify.global.
• Enjoy generous vacation days plus public holidays.
• Take control of your physical health with private healthcare or a gym allowance.
• Access Spring Health, a market-leading wellbeing partner, for therapy and coaching sessions.
• Benefit from 17 weeks’ paid parental leave and 16 paid hours per year for volunteering.
• Broaden your horizons with up to 20 "Work from Anywhere" days per year.