Senior Account Manager

TL;DR

Senior Account Manager (SaaS Sales): Manage and grow client accounts by proactively engaging customers, identifying upsell and cross-sell opportunities, and driving revenue growth with an accent on consultative sales and customer relationship management. Focus on building strong client relationships, forecasting sales, and collaborating cross-functionally to enhance customer experience and product adoption.

Location: Munich, Germany

Company

hirify.global is a leading provider of IT infrastructure and security management solutions for MSPs and internal IT organizations worldwide, powered by AI and backed by Insight Venture Partners.

What you will do

• Proactively engage with clients to understand their needs and business objectives.
• Identify and execute cross-sell, upsell, and expansion opportunities to drive revenue growth.
• Monitor usage metrics and address adoption hurdles to enhance customer experience.
• Collaborate with specialists and teams to communicate product value and support onboarding.
• Participate in strategic meetings to align customer success and sales strategies.
• Create sales forecasts and adhere to sales processes and timelines.

Requirements

• Fluency in German is essential
• 4+ years of SaaS B2B sales experience.
• Proven inside sales success in a fast-paced, metrics-driven environment.
• Motivated, coachable, competitive, and resilient sales achiever.
• Strong organizational, interpersonal, and communication skills.
• Experience with CRM applications, preferably Salesforce.

Culture & Benefits

• Opportunities for continuous learning and sales skill development.
• Supportive environment with executive backing and advancement opportunities.
• Focus on customer success and long-term financial growth.