Sales Operations Manager (AI)

TL;DR

Sales Operations Manager (AI): Lead sales operations and strategy for emerging AI products, building scalable processes and driving data-driven insights. With an accent on sales forecasting, process optimization, and AI-enhanced workflows. Focus on managing complex cross-functional projects, stakeholder collaboration, and enabling predictable revenue growth in a hybrid work environment.

Location: Dublin, Ireland with hybrid work policy requiring office presence at least three days per week

Company

hirify.global is an AI Customer Service company delivering advanced AI-driven customer support solutions trusted by nearly 30,000 global businesses.

What you will do

• Act as strategic partner to sales leadership for emerging AI products, providing data-driven recommendations.
• Design and optimize sales operations processes including forecasting, business reviews, and reporting.
• Lead cross-functional projects to improve sales methodologies and Salesforce enhancements.
• Collaborate with Sales, Finance, Customer Success, and other teams to align goals and execution.
• Analyze sales data and develop dashboards to provide actionable insights.
• Innovate by leveraging AI to automate workflows and enhance reporting quality.

Requirements

• Must be located in or able to work from Ireland
• Bachelor’s degree or equivalent experience.
• 5+ years in Sales Operations, Revenue Operations, or related roles in SaaS or AI companies.
• Advanced Salesforce skills including reporting and user administration.
• Strong analytical, data modeling, and project management skills.
• Excellent communication and strategic business acumen.

Nice to have

• Experience with Tableau, Gong, Outreach, SQL.
• Experience working with Enterprise Sales Operations.
• Experience leveraging AI for reporting and workflow automation.

Culture & Benefits

• Competitive salary and equity in a fast-growing startup.
• Hybrid work policy with flexible work-from-home days.
• Comprehensive health, dental insurance, and life assurance.
• Paid parental leave and flexible paid time off.
• Cycle-to-Work scheme and fully stocked kitchen with daily lunch and snacks.
• MacBooks standard with Windows options available.