Sales Engineer (Fintech)

TL;DR

Sales Engineer (Fintech): Influencing deal strategy and designing technical solutions for Lightspeed's commerce platform with an accent on competitive positioning and customer confidence. Focus on driving new business, supporting strategic accounts, and ensuring collaboration between sales and implementation teams.

Location: Based in London office with 3 days in office with the team or Based in London/Berlin/Ghent/Paris

Company

Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.

What you will do

• Partner with Account Executives to scope, design, and validate technical solutions that address customer requirements.
• Support sales teams by surfacing technical risks and dependencies early in the sales cycle.
• Collaborate with Strategic Account Managers to support customer retention and expansion.
• Contribute technical insight to renewal and growth conversations and helping prevent churn.
• Act as a technical contributor within GTM channels, providing product and integration guidance.
• Act as a conduit between customers and Product teams by sharing structured feedback.

Requirements

• Demonstrated experience in sales, solutions consulting, or customer-facing technical roles.
• Exposure to cloud-based SaaS technologies, ideally within hospitality, retail, or adjacent industries.
• Strong technical curiosity and comfort learning new technologies quickly.
• Excellent communication skills including experience speaking to technical and business audiences both internally and externally.
• Right to work in the country of application
• Fluency in English; additional European languages are a plus.

Nice to have

• Knowledge of the hospitality industry; hands-on restaurant experience is highly valued.
• A basic understanding of APIs and integrations (or strong willingness to develop this skill)

Culture & Benefits

• Inclusive workplace.
• Teams across North America, Europe, and Asia Pacific.