Customer Success Specialist (DC/POS)

TL;DR

Customer Success Specialist (DC/POS): Drive business development by identifying and engaging B2B reseller partners in the Auto ID and DC/Pos space, managing the full sales cycle and collaborating with cross-functional teams. Focus on lead generation, pipeline management, and executing growth strategies in a strategic and rapidly expanding market.

Location: Milan, Italy

Company

Global leader in IT distribution and technology solutions connecting manufacturers and cloud providers with B2B technology experts worldwide.

What you will do

• Identify and engage new B2B reseller partners in Auto ID and DC/Pos sectors.
• Generate leads through marketing activities, outbound campaigns, and digital prospecting tools.
• Manage the full sales cycle from initial contact to negotiation and onboarding.
• Collaborate with Vendor Managers, Presales, Marketing, and Finance teams to execute growth strategies.
• Track performance, manage pipeline, and contribute to team KPIs with full ownership of targets.
• Share market insights and feedback to improve go-to-market approaches.

Requirements

• Fluency in Italian and good working proficiency in English; stronger English skills are a plus.
• Motivation to learn and grow in a commercial role within IT and DC/Pos space.
• Commercial acumen, curiosity, and proactive approach.
• Collaborative attitude and entrepreneurial mindset with a drive to achieve results.

Culture & Benefits

• Strategic role in a fast-growing business unit.
• Opportunity to build new customer relationships and shape the market.
• Access to training, advanced tools, and vendor certifications.
• Clear career development opportunities including international paths.
• Dynamic, collaborative, and performance-driven culture rewarding results and initiative.