Senior Product Manager (Fintech)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Senior Product Manager (Fintech): Owning the post-transactional experience focusing on refunds and chargebacks across markets with an accent on improving UX, transparency, and speed. Focus on maximizing chargeback win rate, reducing operational overhead through automation, and embedding AI at the core of the domain.
Location: Hybrid in Montevideo, Buenos Aires, or Sao Paulo.
Company
enables the biggest companies in the world to collect payments in 40 countries in emerging markets.
What you will do
- Own the end-to-end product strategy and roadmap for Refunds & Chargebacks across countries and payment methods.
- Define clear KPIs and drive continuous improvement.
- Design simple, predictable flows for buyers and merchants across API, dashboard, and webhooks.
- Partner with Operations to build internal tools and workflows that reduce handling time, errors, and rework.
- Embed AI-native capabilities into processes together with Data and ML teams.
- Develop evidence strategies and tools to submit strong, consistent dispute cases and improve win rate.
Requirements
- Product management experience.
- 5+ years in product management in payments, fintech, risk, or operations-heavy products.
- Strong understanding of payment flows, especially how refunds and chargebacks interact with authorization, settlement, and accounting.
- Experience designing or launching AI-powered features.
- Strong communication skills in English; Spanish or Portuguese is a plus.
Nice to have
- Experience with card scheme chargeback rules, local dispute systems, or similar post-transactional processes.
- Experience working with enterprise merchants or PSPs in emerging markets.
- Exposure to AI for operations / back-office automation.
Culture & Benefits
- Flexibility: flexible schedules and driven by performance.
- Work in a dynamic and ever-evolving fintech industry.
- Access to a Premium Coursera subscription.
- Free English, Spanish, or Portuguese classes.
- Monthly budget to chill out with the team.
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