Mortgage Operations Specialist

TL;DR

Mortgage Operations Specialist: Designing and optimizing operational systems and automation frameworks for hirify.global's Mortgage Marketplace sales organization with an accent on data intelligence and sales enablement. Focus on workflow modernization, data standardization, and implementing AI-enabled solutions to improve efficiency and execution.

Location: Remote (USA). U.S. employees may live in any of the 50 United States, with limited exceptions.

Salary: $90,900.00 - $145,100.00 annually in California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC; $86,300.00 - $137,900.00 annually in Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont.

Company

hirify.global is reimagining how people move through the real estate market and through their careers as the most-visited real estate platform in the U.S.

What you will do

• Design and optimize scalable operational workflows to improve visibility, efficiency, and execution across the mortgage marketplace.
• Build and enhance intelligence frameworks and dashboards that translate marketplace data into actionable insights for Sales and leadership.
• Analyze sales productivity, goal attainment, and funnel performance metrics to identify execution gaps and performance lift opportunities.
• Maintain and enhance sales force automation systems (e.g., CRM configurations, workflow rules, tracking structures) to strengthen accountability and operational rigor.
• Identify and implement automation opportunities, including AI-enabled solutions, to reduce manual effort and increase real-time decision support.
• Partner with Business Analytics to standardize data definitions and establish reliable, centralized sources of truth.

Requirements

• 5+ years of experience in sales operations, revenue operations, business operations, or similarly analytical, systems-driven roles.
• Demonstrated experience analyzing sales productivity, goal attainment, or funnel performance metrics to drive operational improvement.
• Experience maintaining and enhancing sales force automation systems (e.g., CRM configuration, workflow rules, reporting structures).
• Proven ability to design and implement reporting frameworks, dashboards, or operational tooling that improved visibility and execution.
• Proficiency with CRM platforms (e.g., Salesforce) and data/reporting tools (e.g., Tableau, Databricks, or similar).

Nice to have

• Experience leveraging AI or advanced automation tools to modernize workflows and reduce manual dependency.
• Experience partnering cross-functionally with Business Analytics, Product, or Engineering teams to implement systems enhancements.

Culture & Benefits

• hirify.global is committed to fostering an inclusive, innovative environment with the best employees.
• hirify.global was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list.