Implementation Manager (AI)

TL;DR

Implementation Manager (AI): Ensuring customers successfully launch and adopt hirify.global's GTM Intelligence suite, driving project plans, technical setup, and organizational adoption. Focus on managing complex implementations, aligning internal and external resources, and showcasing early value to accelerate customer success.

Location: Must be fully in-person at the San Francisco HQ

Salary: $110,000 to $150,000 USD

Company

hirify.global is an Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies.

What you will do

• Lead end-to-end implementation projects from kickoff through go-live, ensuring milestones are hit on time and with high quality.
• Partner with customers to set up their data infrastructure, including integrations, data dictionaries, dashboards, and prompts relevant to their GTM use cases.
• Coordinate internal and external resources to remove blockers and keep implementations running smoothly.
• Drive initial customer usage and showcase early value, accelerating time to "aha" moments.
• Collaborate closely with Sales, Customer Success, Product, and Data teams to align on deliverables and dependencies.

Requirements

• 5+ years of experience as a customer-facing implementation or onboarding manager in B2B SaaS, with strong project management skills.
• Demonstrated ability to manage complex cross-functional implementations from sales handoff through launch.
• Strong understanding of GTM processes (sales, marketing, analytics) and SaaS product adoption challenges.
• Excellent communication and stakeholder management skills.
• Technical aptitude to understand integrations, data tracking logic, and analytics.
• Comfortable operating in a fast-paced startup environment with autonomy and accountability.

Culture & Benefits

• Building a high-performing, in-person culture at our San Francisco HQ, where the team collaborates shoulder-to-shoulder five days a week.
• hirify.global is proud to be an Equal Opportunity Employer.
• We celebrate diversity and are committed to fostering an inclusive environment for all employees.