Customer Success Specialist (IT Distribution)

TL;DR

Customer Success Specialist (IT Distribution): Driving business development in a strategic IT market and engaging new B2B reseller partners with an accent on lead generation, full sales cycle management, and collaboration with cross-functional teams. Focus on achieving sales targets, sharing market insights, and continuously improving go-to-market strategies.

Location: Onsite in Milan, Italy

Company

hirify.global is a global leader in IT distribution and technology solutions, connecting manufacturers and cloud providers with B2B technology experts.

What you will do

• Identify and engage new B2B reseller partners.
• Generate leads through marketing activities, outbound campaigns, digital prospecting tools, and the hirify.global Xvantage platform.
• Manage the full sales cycle from first contact to negotiation and successful onboarding.
• Collaborate with cross-functional teams (Vendor Managers, Presales, Marketing, Finance) to design and execute growth strategies.
• Track performance, manage your pipeline, and contribute to team KPIs.
• Share insights, new ideas, and market feedback to continuously improve go-to-market approach.

Requirements

• Strong motivation to learn and grow in a commercial role within the IT market.
• Commercial acumen, curiosity, and a proactive approach.
• Fluency in Italian.
• Good working proficiency in English.
• A collaborative attitude and entrepreneurial mindset, with a drive to achieve results.

Nice to have

• Previous experience in B2B sales, ideally in IT distribution, vendor, or system integrator environments.
• Stronger skills in English.

Culture & Benefits

• A strategic role in one of hirify.global’s fastest-growing business units.
• The chance to shape the market by building new customer relationships from the ground up.
• Access to training, advanced tools, and vendor certifications to grow expertise.
• Clear and transparent career development opportunities, including international paths.
• A dynamic, collaborative, and performance-driven culture where results and initiative are rewarded.
• Becoming part of a multinational organization that invests in people, values talent, and offers continuous learning.