Principal Product Manager (AI)

TL;DR

Principal Product Manager (AI): Defining how AI-native shopping comes to life and shaping how Copilot helps people discover, decide, and take action with an accent on understanding user and business needs, defining clear requirements, and driving execution across engineering, design, and partner teams. Focus on pioneering the future of AI shopping by building intelligent, trusted experiences across Microsoft surfaces and ensuring measurable, high-quality, and scalable outcomes.

Location: Hybrid in Redmond, United States. From January 26, 2026, employees living within a 50-mile commute of a designated Microsoft office in the U.S. are expected to work from the office at least four days per week.

Salary: USD $139,900 – $274,800 per year (U.S.) or USD $188,000 – $304,200 per year (San Francisco Bay area and New York City metropolitan area).

Company

Microsoft Commerce team is pioneering the future of AI shopping by building intelligent, trusted experiences that redefine commerce and shopping across Microsoft surfaces.

What you will do

• Drive business impact across the organization and define success criteria for multiple feature areas.
• Translate business goals into strategy, user experience, and technical requirements.
• Define feature sets, facilitate usability reviews, and own the roadmap for multiple feature areas.
• Partner with teams to build golden configurations and drive scenario walkthroughs.
• Collect performance metrics, form hypotheses for technical needs, and identify features to deprecate.

Requirements

• Bachelor’s Degree AND 8+ years experience in product/service/program management or software development, or equivalent experience.
• 2+ years experience leading cross-functional product teams across advertising, privacy, search, conversational AI, or generative AI.
• 6+ years experience improving product metrics for a product, feature, or experience in a market.
• 5+ years experience with data analytics and experimentation tools.
• Working knowledge of SQL and coding skills (Python, Javascript).
• Depth in experimentation and measurement (A/B testing, causal inference, learning outcomes, cohort analysis).

Culture & Benefits

• Opportunity to operate lean teams that obsess over users, make high-quality decisions, and ship continuously.
• Empower every person and organization to achieve more with a growth mindset.
• Culture of inclusion built on values of respect, integrity, and accountability.
• Develop the ability to move quickly from insight to impact.
• Gain hands-on experience working at the center of AI transformation.
• Access to additional benefits and pay information via the provided Microsoft careers link.