Specialty Solutions Engineer - Servicenow (SaaS)

TL;DR

Specialty Solutions Engineer - ServiceNow (SaaS): Collaborating with account teams to identify, qualify, and build ServiceNow solutions supporting customer's digital business transformation with an accent on selling and designing complex solutions. Focus on being a thought leader for clients, designing, architecting technical solutions to meet technical and business requirements.

Location: Chicago, Illinois / New York, New York / Nashville, Tennessee / Atlanta, Georgia / Cincinnati, Ohio

Salary: $225,000 - $255,000 a year

Company

hirify.global builds platforms for digital business by weaving together advances in cloud infrastructure, automation and analytics, and software delivery.

What you will do

• Design and architect technical solutions to meet customer technical and business requirements.
• Support sales teams by providing advice, solutions, and proposals.
• Complete pre-sales documentation (configurations, pricing, presentations, justifications) accurately and quickly.
• Present and market the design and value of hirify.global solutions to customers, prospects, and management.
• Participate in the mentorship of entry-level team members.

Requirements

• Expertise as a consultant for clients, advising on technical solutions and participating in pre-sales and solution development.
• Expertise in at least one ServiceNow module and strong functional knowledge of the ServiceNow platform across multiple modules.
• ITIL Foundations v3 or higher certification and/or working knowledge of ITIL concepts.
• Working knowledge of Agile/Scrum methodology.
• Exceptional oral, written, and presentation skills, with the ability to organize and present technical material in an easily understood manner.
• College degree (or equivalent experience) in Software Engineering, Computer Sciences, or related discipline.

Nice to have

• ServiceNow certifications and accreditations.
• Experience on other SaaS platforms such as Tanium, Atlassian, Big Panda, Splunk, Data Dog, Logic Monitor, etc.
• Understanding of JavaScript, HTML and libraries/frameworks such AngularJS, jQuery, Prototype and bootstrap fundamentals.
• Experience with monitoring solutions, end point collection, IoT, machine learning and other emerging technologies.
• Understanding of web services (e.g. SOAP, REST, WSDL, XML).

Culture & Benefits

• A culture of belonging where all perspectives and voices are represented, valued, respected, and heard.
• Encouragement of cross-department training and development and sponsorship of certifications and credentials for continued learning.
• Medical, Dental, and Vision Insurance.
• 401(k).
• Paid company holidays.
• Paid time off, parental and caregiver leave.