OTC Analyst

TL;DR

OTC Analyst: Owning the full Order-to-Cash cycle for a portfolio of accounts, ensuring accurate billing, healthy cash flow, and a seamless customer experience with an accent on preventing billing friction, resolving disputes, and protecting recurring revenue. Focus on leveraging AI tools for efficiency, maintaining clean Accounts Receivable records, and recommending process improvements to reduce revenue leakage.

Location: Remote, must be able to work US timezone hours

Company

hirify.global is a natively remote scale-up focused on accelerating the world’s transition to online work by providing creative services.

What you will do

• Own the end-to-end Order-to-Cash cycle for 100 to 200 accounts.
• Issue accurate, timely invoices and proactively manage collections to reduce overdue balances.
• Investigate and resolve billing disputes in collaboration with Sales and Customer Success.
• Ensure accurate subscription setups and recurring billing for correct revenue capture.
• Maintain clean Accounts Receivable records to support forecasting and financial visibility.
• Leverage AI tools within ERP and CRM systems to improve efficiency and streamline workflows.

Requirements

• 1 to 2 years of experience in Order-to-Cash, Collections, or Accounts Receivable.
• Familiarity with SaaS billing models and recurring revenue logic.
• Strong written and verbal English communication skills.
• Ability to work US timezone hours.
• Experience with NetSuite, Salesforce, or similar systems.
• High attention to detail and a structured problem-solving mindset.

Culture & Benefits

• Join a global community spanning 60+ countries with a remote-first work culture.
• Experience a fast-paced, high-energy environment with a focus on trust, collaboration, and continuous learning.
• Influence product development like a startup while enjoying scale-up stability.
• Advance your career through growing responsibility, mentorship, and leadership development.
• Access necessary tools and resources for continuous learning and skill development.