TL;DR
Executive Engagement Principal Program Manager (Sales): Designs and manages hirify.global’s executive engagement strategy, focused on the customer-facing Executive Sponsorship Program with an accent on strengthening relationships with key executive stakeholders. Focus on optimizing executive involvement in customer engagements, uncovering feedback loops, and providing data-driven recommendations for continuous improvement.
Location: Hybrid
Salary: $158,000 - 229,000 (depending on location)
Company
hirify.global is on a mission to help build a better Internet by protecting and accelerating any Internet application online.
What you will do
- Develop and manage the Executive Customer Engagement Journey Framework, incorporating it into actionable resources.
- Define roles, responsibilities, and operational processes for executive sponsorship engagements across Sales, Marketing, and Executive Operations teams.
- Provide advisory services to Sales teams on executive account strategy and relationship management.
- Partner with the Executive team to optimize their involvement in customer engagements.
- Uncover opportunities for feedback loops to surface insights, pain points, and strategic interests from executive engagements.
- Track the impact of the engagement framework, providing regular reporting on key metrics.
Requirements
- 7+ years of experience in Program Management, Strategic Consulting, Sales Operations, Sales, or Customer Success.
- Proven experience in building and scaling strategic frameworks or programs in an enterprise environment.
- Exceptional consultative and advisory skills with the ability to influence executive and sales audiences.
- Strong analytical skills to synthesize complex data into actionable insights and reports.
- Excellent written and verbal communication skills, including experience presenting to senior leadership.
Nice to have
- Experience working directly with Sales or Customer Success organizations and/or Executive Operations teams.
- MBA or Graduate degree.
- Strong familiarity with CRM tools (e.g., Salesforce) and project/program management software (e.g. Asana).
- Familiarity with Data Analytics tools.
Culture & Benefits
- Committed to protecting the free and open Internet through initiatives like Project Galileo and the Athenian Project.
- Focused on building a faster, more secure, and privacy-centric public DNS resolver with 1.1.1.1.
- Values diversity and inclusiveness, providing equal employment opportunities.
- Provides reasonable accommodations to qualified individuals with disabilities.
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