Account Manager, Partners (Fintech)

TL;DR

Account Manager, Partners (Fintech): Managing customer relationships and driving net revenue growth through renewals, cross-sell, and upsell for a portfolio of Vena customers with an accent on account planning, bespoke pricing proposals, and managing expansion/renewal cycles. Focus on utilizing data-driven insights for customer health, collaborating with partners and internal teams, and proactive churn prevention to ensure satisfaction and long-term success.

Location: Must be based in Canada. This is a flexible position with the option of working in the Toronto office full-time, hybrid throughout the week, or entirely remotely.

Salary: $77,180 – $104,420 CAD / year

Company

hirify.global is a product company headquartered in Toronto, helping finance teams plan and grow with a data-driven platform, trusted by over 1,800 organizations.

What you will do

• Build and nurture multi-threaded relationships with key stakeholders and decision-makers within customer organizations.
• Develop and execute account plans to drive net revenue growth, including renewal and expansion strategies.
• Lead the quote-to-order process, preparing pricing proposals and facilitating contract creation and execution.
• Utilize data-driven insights to monitor account health, identify opportunities, and proactively prevent churn.
• Collaborate with Vena’s partners and internal cross-functional departments to ensure customer satisfaction and retention.
• Actively engage in learning and development, and occasionally mentor junior team members.

Requirements

• 3+ years of proven and consistent success managing client retention and growth or equivalent sales/finance experience.
• Experience driving adoption and change management within tech organizations.
• Applicable experience in selling to a finance audience and finance process/accounting expertise.
• Excellent presentation and communication skills to build relationships with senior management and C-suite finance stakeholders.
• High level of organization in workflows and time prioritization for a client portfolio.
• A growth mindset and commitment to personal and professional development.

Culture & Benefits

• Competitive and comprehensive total rewards packages with yearly reviews.
• Employee Stock Option Program, Retirement Savings, and 401k Matching Programs.
• Education subsidies, professional development programs, and learning opportunities.
• Health & dental plans, wellness sessions, Employee Assistance Program (EAP), and a free Headspace subscription.
• Global company with offices in Toronto, London, and Indore, and teams across the US and EMEA.
• Generous leave options for vacation, wellness, personal time, parental support, and volunteering.
• Flexible work culture that supports hybrid, in-office, or fully remote arrangements.
• Empowers team members to explore AI best practices and champion innovative AI solutions.