Deal Desk Manager (SaaS)

TL;DR

Deal Desk Manager (SaaS): Architect and own the deal-execution process from scratch as a founding role, bridging Sales, RevOps, and Finance with an accent on Quote-to-Cash workflows, revenue integrity, and billing accuracy. Focus on designing approval matrices, optimizing billing systems, and ensuring CRM data cleanliness for scalable operations.

Location: Barcelona | Hybrid, 4 days in-office (Aticco Urquinaona, Rda. de Sant Pere, 52, Eixample, 08010)

Company

Global SaaS scale-up with $28M Series B investment, building an AI-powered business communication platform for 4,000+ sales and support teams worldwide.

What you will do

• Define workflows, approval matrices, and rules for deal structuring and closing.
• Ensure contracts are commercially sound, properly documented, and ready for billing.
• Design and implement end-to-end Deal Desk framework including Quote-to-Cash.
• Lead billing setup for complex deals and optimize billing systems for scalability.
• Act as quality gate for deals, review pricing/contract amendments, and maintain system integrity.
• Educate Sales on best practices and collaborate with Finance, RevOps, and Sales to resolve issues.

Requirements

• 5+ years in Deal Desk or Sales Operations, building from manual to scalable processes
• Operational rigor with low tolerance for messy data and strong CRM/billing system experience
• Deep SaaS expertise in commercial terms, subscription billing, and software contracting
• Assertive partnering with Sales while solving problems technically and proactively

Culture & Benefits

• Unlimited Paid Time Off, volunteering days, flexible hours, home office budget, MacBook
• 1-1 coaching, Leaders Academy, learning budget
• Recharge Fridays quarterly, fitness allowance
• Referral bonuses, virtual/physical team buildings, company merchandise

Hiring process

• Interview with Talent Acquisition
• Interview with Finance Leader
• Interview with RevOps and Sales Leader
• Culture Bar Raiser Call and Offer