Senior Renewals Account Manager

TL;DR

Senior Renewals Account Manager: Leading the renewal process for enterprise software accounts and managing customer relationships with an accent on improving renewal rates and negotiating complex contracts. Focus on engaging with customers, addressing objections, and collaborating cross-functionally to secure timely renewals.

Location: Must be based in Madrid, Spain

Company

hirify.global is a product company that provides the fastest, simplest technology for real-time applications, serving over 10,000 customers globally and on its way to IPO.

What you will do

• Lead the renewal process for assigned accounts, focusing on improving renewal rates and securing multi-year contracts.
• Engage with customers well in advance of renewal deadlines, building strong relationships and understanding their needs.
• Prepare accurate renewal quotes and contracts in line with company policies.
• Present renewal information, negotiate terms, and handle objections confidently to achieve mutually beneficial agreements.
• Analyze renewal performance, track forecasts, and identify at-risk accounts using reporting tools.
• Collaborate cross-functionally with sales and customer success to ensure a cohesive renewal approach and provide expert guidance.

Requirements

• 5+ years of quota-carrying experience in renewals with a proven track record of achieving targets.
• Must be based in Madrid, Spain.
• Strong verbal and written communication, problem-solving, organizational, and negotiation skills.
• Fluent in English and Spanish.
• Ability to thrive in a fast-paced, dynamic environment and build strong internal/external relationships.
• Solid understanding of license entitlements and enterprise software contracts.

Nice to have

• Experience in database, cloud, or infrastructure technology.
• Fluent in Italian and French.

Culture & Benefits

• Competitive salaries and equity grants.
• Flexible vacation time to promote a healthy work-life balance.
• Health insurance, paid paternity leave, and pension plan.
• Flexible working options.
• Learning and development opportunities.
• Team celebrations and recreation events.