Trainee Sales Trader (Cantonese) (Fintech)

Location: Raffles Place, Singapore; hybrid working with 3 days in the office

Company

hirify.global is a publicly traded FTSE250 FinTech company operating trading platforms for stocks, shares, leveraged products, futures, options, and cryptocurrencies.

What you will do

• Provide phone and digital support for OTC derivatives, equities, options, and cryptocurrencies.
• Assist customers with platform, account management, technical support, and chart package queries.
• Provide trading expertise on P&L and margin calculations, order types, charges, and trade investigations.
• Deliver execution-only phone dealing services after completing the required training.
• Communicate regulatory, financial market, platform, and corporate action updates to customers.
• Support product cross-selling and contribute to improved customer experiences.

Requirements

• Degree-level education; a finance-related degree is preferred.
• 6–18 months of experience in a customer-facing or middle-office role, preferably in financial services.
• Genuine interest in financial markets, strong numerical aptitude, attention to detail, and an analytical approach to problem solving.
• Excellent interpersonal, communication, organizational, and time-management skills.
• Fluency in English, Mandarin, and Cantonese, written and spoken.
• Willingness to work a rotational, shift-based schedule and remain effective under pressure.

Culture & Benefits

• Personalized one-on-one training and continued development in financial dealing.
• Mentoring opportunities, tailored development programs, and clear career progression.
• Potential career opportunities across dealing, risk, compliance, sales, operations, and IT.
• Hybrid working designed to balance collaboration and connection.
• Extra time off for volunteering and community work, plus sports, social clubs, and networking committees.