VIP Relationship Manager (Crypto)

TL;DR

VIP Relationship Manager (Crypto): Building and scaling a high-touch VIP and Wealth program by managing a portfolio of high-net-worth clients, acting as a trusted advisor and commercial growth partner with an accent on expanding client engagement across various crypto products and delivering a concierge-style experience. Focus on consultative discovery, tailoring solutions, and community building for high-net-worth clients.

Location: Based in our Dallas office, with a mandatory in-office presence four days per week.

Company

hirify.global is a trusted and fast-growing global crypto company connecting the world to the future of finance, helping millions safely access cryptocurrency.

What you will do

• Own and manage a portfolio of high-net-worth and top-revenue VIP clients, serving as their primary point of contact.
• Actively drive upsell and cross-sell across the VIP product suite, including Trading, OTC, Earn, Lending, and promotional programs.
• Conduct structured discovery conversations to understand client goals, asset allocation, trading patterns, and competitive usage.
• Work closely with institutional sales, product, operations, and compliance teams to deliver seamless client experiences.
• Maintain accurate records of all client activity, conversations, opportunities, and pipeline stages within the CRM.
• Create and manage dedicated Telegram groups and direct channels to facilitate real-time engagement and community building for VIP clients.

Requirements

• Proven experience in relationship management, account management, sales, or client advisory within financial services, fintech, trading, brokerage, or crypto.
• Demonstrated success in upselling and cross-selling complex financial or technology products to high-value clients.
• Strong commercial mindset with the ability to influence client behavior and drive revenue growth through trusted relationships.
• High emotional intelligence (EQ) and outstanding communication skills to build credibility and rapport with senior and sophisticated clients.
• Experience using CRM platforms (Salesforce or similar) to manage pipelines, client engagement, and performance tracking.
• A strong interest in digital assets, crypto markets, and emerging financial products.

Nice to have

• Existing relationships or a personal network of high-net-worth or active trading clients.
• Experience supporting clients across multiple products such as trading, yield, lending, or structured investment products.
• A background in consultative or solution-based sales rather than transactional sales.

Culture & Benefits

• Competitive full-time salary based on experience and meaningful equity in an industry-leading company.
• Opportunity to be a key player and build your career at a rapidly expanding global technology company in an exciting, emerging industry.
• Performance-based bonuses.
• Apple equipment provided by the company.
• Work from Anywhere Policy: You can work remotely from anywhere in the world for up to 20 days per year.