Manager, AI Outcomes (AI)

TL;DR

Manager, AI Outcomes (AI): Leading a team responsible for ensuring successful adoption and measurable value from hirify.global’s AI solutions with an accent on end-user enablement, prompt/agent advisory, and value realization. Focus on developing prescriptive adoption playbooks, influencing product roadmap, and reporting on ROI and transformation progress for customers.

Location: Remote in the US

Salary: $270,000–$300,000 annually

Company

hirify.global is the Work AI platform that helps everyone work smarter with AI, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform.

What you will do

• Manage the employee lifecycle for the AI Outcomes Managers team, driving high-impact customer enablement and value realization with hirify.global's products.
• Develop prescriptive adoption playbooks, including codifying standard processes, templates, and assets for consistent customer delivery.
• Engage with executive sponsors and business stakeholders across priority accounts.
• Partner cross-functionally with other customer organization leaders (Solution Architects, Delivery Excellence Managers, Support) to ensure a seamless customer journey.
• Synthesize feedback and business insights from the field to influence hirify.global’s product roadmap and collaborate on new features and agent capabilities.
• Design, implement, and report on metrics demonstrating ROI, adoption, and transformation progress for customers.
• Serve as a thought leader and subject matter expert on AI outcomes and user transformation, evangelizing best practices internally and externally.

Requirements

• 4+ years of experience in customer-facing, consultative roles (e.g., management consulting, customer success, business transformation, product management, solutions consulting) with an AI/data/enterprise SaaS company.
• 2+ years of leadership experience with demonstrated ability to scale teams and drive business transformation through technology adoption.
• Excellent problem-solving skills and ability to communicate effectively with diverse audiences, from executives to end users.
• Strong data fluency; comfortable with adoption/ROI metrics and business KPIs.
• Consultative, creative, and motivated mindset—excited about helping organizations rethink business processes and work styles with AI.
• Proven product sense and ability to maximize the impact of complex software platforms.
• Experience facilitating workshops and change management programs for business transformation.
• Understanding of modern AI capabilities (prompting, agent workflows, LLMs), with ability to coach others on best practices.

Culture & Benefits

• Comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage.
• Generous time-off policy and the opportunity to contribute to your 401k plan.
• Home office improvement stipend, as well as annual education and wellness stipends.
• Vibrant company culture fostered through regular events, and daily healthy lunches.
• Commitment to an inclusive and diverse company, without discrimination based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.