Software Engineer, Voice Agents (AI)

TL;DR

Software Engineer, Voice Agents (AI): Designing and developing scalable backend systems for an automated order-taking platform with an accent on seamless integration with ML models, third-party restaurant software, and client devices. Focus on optimizing AI pipelines, pushing the boundaries of LLMs and voice AI technology, and rapidly scaling to new menus in challenging audio environments.

Location: Must be based in the US (San Francisco, CA preferred). For candidates outside of the US, an Employer of Record model may be used in certain countries, with country-specific benefits.

Salary: $160,000–$250,000

Company

hirify.global is a leading platform providing real-time APIs for speech-to-text, text-to-speech, and building production-grade voice agents for the emerging trillion-dollar Voice AI economy.

What you will do

• Design, develop, and maintain scalable, high-performance backend systems for automated order-taking.
• Collaborate closely with the team to ensure seamless integration of backend with ML models and client devices.
• Monitor and optimize the performance of backend systems in production environments.
• Build and maintain integrations with 3rd party restaurant software systems like POS, loyalty, and payment gateways.
• Optimize AI pipeline to improve performance in challenging audio environments and rapidly scale to new menus.
• Push the very boundaries of LLMs and voice AI technology to solve complex industry challenges.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 4+ years of hands-on experience in developing, implementing, and maintaining backend infrastructure in production environments.
• Proven track record of building and deploying scalable, high-performance backend systems.
• Experience with cloud-based infrastructure (AWS) and API design.
• Excellent problem-solving skills and the ability to adapt to a rapidly evolving startup environment.
• Strong communication skills and the ability to work collaboratively with a team.

Nice to have

• Experience working with audio or taking a backend system from zero to one.
• Experience building and maintaining a system that integrates with many 3rd party APIs, particularly Point of Sale systems.
• Experience with Python, Kotlin, or Java.
• Experience with containerization tools, such as Docker and Kubernetes.
• Experience working in or alongside AI / ML.

Culture & Benefits

• Medical, dental, vision benefits, annual wellness stipend, and mental health support.
• Unlimited PTO, generous paid parental leave, and flexible schedule.
• 12 Paid US company holidays, quarterly personal productivity stipend, and home office upgrades stipend.
• 401(k) plan with company match and various tax savings programs.
• Learning / Education stipend and participation in talks and conferences.
• AI enablement workshops / sessions and Employee Resource Groups.