Senior Manager Accounts Management (Fintech)

TL;DR

Senior Manager Accounts Management (Fintech): Lead and develop a high-performing team managing key Canadian merchant accounts, driving retention, expansion, and revenue growth with an accent on strategic account management, cross-functional collaboration, and data-driven decision making. Focus on designing scalable engagement models, optimizing client operations, and influencing product and business strategies to maximize merchant satisfaction and profitability.

Location: Remote within Canada only

Salary: $156,250 - $218,750 per year (On Target Earnings)

Company

hirify.global is a fintech company reinventing credit to offer honest, flexible buy now pay later solutions without hidden fees or compounding interest.

What you will do

• Lead and develop a team supporting large Canadian merchants across multiple verticals to drive retention, expansion, and satisfaction.
• Define and execute strategic vision, optimizing coverage models, playbooks, and performance metrics for scalable impact.
• Partner cross-functionally with Sales, Engineering, Marketing, and Product teams to deepen merchant engagement and accelerate adoption of hirify.global solutions.
• Use data and analytics to identify growth opportunities and optimize business outcomes.
• Maintain executive stakeholder relationships internally and with merchant accounts to align goals and drive success.
• Drive operational rigor through forecasting, reporting, and performance management.

Requirements

• Must have 10+ years B2B client-facing commercial experience including 5+ years managing managers or senior individual contributors.
• Experience leading complex, strategic client relationships at executive and C-suite levels, including negotiating large commercial agreements.
• Strong strategic, analytical, and problem-solving skills with ability to synthesize data into actionable plans.
• Exceptional communication skills for proposals, presentations, and stakeholder engagement.
• Knowledge of consumer finance products, SaaS, e-commerce platforms, Salesforce, and BI/analytics tools preferred.
• Must be located in Canada or able to work remotely within Canada.

Culture & Benefits

• Remote-first company with flexibility to work almost anywhere within Canada.
• Comprehensive health coverage including medical, dental, and vision for employees and dependents.
• Generous stipends for technology, food, lifestyle, and family forming expenses.
• Competitive vacation and holiday schedules for rest and recharge.
• Employee stock purchase plan with discounted shares.