Cloud Account Executive (Service Cloud, AI)

TL;DR

Cloud Account Executive (Service Cloud, AI): Formulating and executing a Service Cloud sales strategy for specific industries with an accent on driving revenue growth and developing new customers. Focus on identifying, structuring, leading, and closing large deals at VP and CxO levels, leveraging AI benefits in customer service transformation.

Location: Onsite in Milan, Italy

Company

hirify.global is a cloud platform company focusing on delivering Service Cloud solutions, part of the Salesforce ecosystem.

What you will do

• Formulate and execute a Service Cloud sales strategy for the Italian markets.
• Drive revenue growth by penetrating the current customer base and developing new customers and use cases.
• Identify, structure, lead, and close large deals by teaming with core sales teams.
• Build trusted relationships with Heads of Customer Service, VPs, and CxOs.
• Evangelize radical transformation and AI benefits in customer service at meetings and events.
• Define and execute plans to accelerate the growth of the Service Cloud solution.

Requirements

• Extensive background in service applications and/or operational Customer Service Management.
• Strong track record of successful selling Customer Service/Customer Engagement solutions into the Market.
• Proven understanding of Customer Service Business, Customer Service Operations, and buyer's profiles.
• Strong analytic and task-solving skills to succeed in a fast-paced environment.
• Proven ability to work well as part of an extended sales team.
• English: B2 required.