Overlay Consulting Manager

TL;DR

Overlay Consulting Manager: Building transformative partnerships with enterprise organizations, focusing on CX solutions and optimizing customer experience and operational efficiency with an accent on crafting tailored proposals, engaging C-suite executives, and navigating complex sales cycles. Focus on designing highly customized solutions, aligning diverse global teams, and managing a high-value pipeline.

Location: Must be based in the United Kingdom (inferred from benefits and currency).

Company

hirify.global builds uncomplicated service software that delivers exceptional customer and employee experiences for over 72,000 companies worldwide.

What you will do

• Build long-term, trusted relationships and strategic partnerships with C-suite executives and global stakeholders.
• Leverage expertise in CX workforce transformation and enterprise CX solutions to craft tailored, high-value proposals.
• Identify new CX opportunities and manage the end-to-end sales lifecycle.
• Collaborate with internal teams to design and deliver highly customized solutions aligned with strategic priorities.
• Manage relationships with CX personas for current customers and identify new growth paths.
• Strategically manage a high-value pipeline with long sales cycles to ensure consistent progress toward closing significant deals.

Requirements

• Minimum 8-12 years of experience managing complex "lead to close" sales cycles for customer service software, preferably in strategic software sales.
• Proven experience in the acquisition of new customers (Hunter role).
• Experienced in Value Selling and other key sales methodologies (e.g., Sandler, Challenger Sale, BASHO).
• Strong domain knowledge and sales experience in Customer Service Software.
• Consistent overachievement of sales goals in a geographic territory.
• Exceptional communication skills and a customer-oriented approach.

Culture & Benefits

• Company-funded Private Medical Insurance and Dental Insurance.
• Company-funded Life Assurance, Income Protection & Critical Illness insurances.
• Qualifying workplace pension scheme with company contribution of up to 6%.
• Learning & Reading budget of up to £1,000 per year.
• Fitness budget of £30 per month.
• Cycle-to-work scheme and Enhanced Maternity Leave.
• 25 days of annual Paid-Time-Off (PTO).
• Access to a Company Funded Employee Assistance Program (EAP) for you and your family.