Solutions Account Manager (EdTech)

TL;DR

Solutions Account Manager (EdTech): Managing and growing a portfolio of institutional customers and developing new business in academic and research management environments with an accent on consultative, solution-based selling in complex public-sector environments. Focus on building long-term relationships, navigating procurement processes, and collaborating with cross-functional teams.

Location: Hybrid, based in the UK. This is a Europe-wide role requiring travel across Europe to support customer relationships and regional growth.

Company

hirify.global is a global leader in information and analytics, helping researchers and healthcare professionals advance science and improve health outcomes for the benefit of society.

What you will do

• Manage the full commercial lifecycle for Interfolio solutions, including new business development, renewals, and account expansion.
• Build and maintain long-term relationships with universities and research organisations as a trusted commercial partner.
• Employ a consultative, value-based sales approach to understand customer needs and position Interfolio solutions.
• Work closely with Solution Engineers and cross-functional teams to support solution demonstrations, proposals, and complex sales cycles.
• Navigate public-sector and higher-education procurement processes, including multi-stakeholder decision environments.
• Maintain accurate pipeline management, forecasting, and reporting using CRM tools.

Requirements

• 5+ years’ experience in enterprise SaaS sales or solutions account management.
• Demonstrated ability to sell complex, workflow-based software solutions in structured or regulated environments.
• Strong consultative selling and stakeholder-management skills, with comfort engaging senior decision-makers.
• Experience working cross-functionally in international or matrixed organisations.
• Understanding of subscription-based SaaS models, including renewals and expansion.
• Ability to work across multiple European markets, with willingness to travel as required.
• Strong written and verbal communication skills in English.

Nice to have

• Experience working with higher-education, research, or public-sector organisations.

Culture & Benefits

• Hybrid working style with flexible hours.
• Inclusive, agile, collaborative, innovative, and fun environment.
• Generous holiday allowance with the option to buy additional days.
• Health screening, eye care vouchers, and private medical benefits.
• Wellbeing programs, life assurance, and access to a competitive contributory pension scheme.
• Long service awards, Save As You Earn share option scheme, and Travel Season ticket loan.
• Maternity, paternity, and shared parental leave, and access to emergency care for both the elderly and children.
• RECARES days, giving you time to support charities and causes that matter to you.
• Access to employee resource groups and extensive learning and development resources.
• Access to employee discounts via Perks at Work.