TL;DR
Deal Desk Professional (SaaS, AI, Fintech): Accelerating policy-aligned deal execution and serving as a trusted advisor to Sales and stakeholders with an accent on resolving complex pricing and deal-structure questions. Focus on continuously improving processes to help deals close faster and cleaner while protecting commercial guardrails and future ARR.
Location: Remote position associated with Pune, India. The role requires working hours of 11:00pm–7:00am IST (non-negotiable) to support US Pacific Coast business hours (9:30am–5:30pm PT).
Company
hirify.global is a leader in autonomous spend-to-pay software, leveraging patented artificial intelligence to accurately and efficiently process enterprise spend for smarter business decisions.
What you will do
- Own the Deal Desk process end-to-end, covering request intake, pricing support, approvals, and contract creation.
- Modify and manage quotes and order forms, ensuring accuracy and compliance with booking policies.
- Lead the day-to-day deal approval process in Salesforce, tracking requests and routing approvals to unblock deals.
- Manage deal exceptions and escalations, coordinating rapid internal alignment on non-standard requests.
- Partner with Finance, Legal, and Professional Services to ensure smooth deal execution and internal alignment.
- Collaborate with Sales to develop deal strategies, structure commercial terms, and accelerate close velocity.
Requirements
- 12–18 years of experience in Deal Desk, Revenue Operations, Sales Operations, Finance, or Sales, preferably in a SaaS or high-growth tech environment.
- Proven experience in a B2B SaaS Deal Desk or Revenue Operations environment, including quote and order management.
- Required Salesforce experience, specifically managing request intake and tracking.
- Demonstrated ability to operate independently and prioritize effectively under deadline pressure.
- Strong cross-functional collaboration and communication skills, with the ability to influence stakeholders.
- Continuous improvement mindset to identify and recommend process enhancements.
Culture & Benefits
- Work in a high-growth tech environment serving global enterprises, including one-third of the Fortune 500.
- Empowerment to own the end-to-end Deal Desk process.
- Opportunity to work cross-functionally with Finance, Legal, and Professional Services teams.
- Focus on driving process improvements and automation to enhance deal execution efficiency.
- Dynamic role requiring flexibility to adjust to changing priorities.
- Align with a company at the forefront of AI-powered spend-to-pay software.
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