Business Operations Analyst (AI)

TL;DR

Business Operations Analyst (AI): Turning leadership questions into rigorous, clear, and actionable analysis by deep diving into complex business data. Focus on maintaining key dashboards, driving alignment on metric definitions, and leveraging SQL and AI to provide precise business insights for strategic planning and decision-making.

Location: Hybrid (must be based in the US or Europe, with regular time in one of hirify.global' hubs and occasional travel)

Company

hirify.global is building the operating system for mobile services, enabling tech companies to embed global connectivity into their products effortlessly across the traditional world of telecom with modern tech.

What you will do

• Own the analytical layer for the founders' operating cadence, maintaining dashboards and recurring analyses for leadership alignment on growth, retention, ARR, unit economics, and operational health.
• Turn ambiguous questions from founders and Chiefs of Staffs into clear, structured, and defensible answers that inform business decisions.
• Drive alignment among stakeholders on how key metrics are defined, tracked, and interpreted, building vertical-specific views.
• Use SQL and AI to extract, shape, and analyze data across the stack, building lightweight assets and knowing when to collaborate with the broader data team.
• Support strategic planning cadences, including QBRs, annual planning inputs, and ad-hoc initiative tracking, delivering concise and impactful insights.

Requirements

• 3–5 years of experience in a role requiring analytical rigor, such as consulting, investment banking, strategy, BizOps at a fast-scaling tech company, or data analytics translating numbers into business decisions.
• Strong SQL skills and the ability to build analytical assets that stakeholders depend on.
• Fluency with AI tooling as a day-to-day working practice for code writing, data exploration, and accelerating analysis.
• Sharp eye for detail, noticing and fixing discrepancies before they escalate.
• Clear, precise communication skills, distilling complex business questions into actionable answers.
• Self-directed and highly organized, owning workstreams, surfacing blockers early, and operating with independence.
• Genuine curiosity about how the entire business works, not just a specific segment.
• Flexible across time zones and willing to travel, with occasional East Coast calls and travel to hirify.global' hubs.

Nice to have

• Experience in telecoms, fintech, or B2B SaaS.

Culture & Benefits

• Competitive compensation and stock options, viewing employees as true partners in growth.
• Stipends for home office or work setup.
• Budget for learning and development to fuel career progression.
• Free phone and international data plan.
• Emphasis on in-person collaboration, believing the best ideas and relationships are built together.
• Support for flexibility in work, with some focused work done remotely.