Corporate Account Manager

TL;DR

Corporate Account Manager: Ensuring corporate clients' success and high adoption of the hirify.global platform with an accent on proactive customer advocacy, problem-solving, and managing account setup. Focus on developing trusted advisor relationships, streamlining onboarding, and driving account growth through strategic planning and cross-functional collaboration.

Location: Remote (US)

Salary: $75,000–$100,000 per year

Company

hirify.global is the leading meal benefits platform built exclusively for companies to feed their employees, committed to combating food insecurity.

What you will do

• Work closely with the corporate sales team to understand specific client requirements and pain points.
• Synthesize information to assess and manage the A-Z account setup process for new clients.
• Serve as the primary orchestrator of client relationships and coordinate internal teams to prioritize customer needs.
• Drive cross-functional collaboration to solve complex customer challenges.
• Manage the contract renewal cycle, including negotiation, changes, and signature.
• Identify whitespace in accounts and promote upgrades and cross-sells to maximize account growth.

Requirements

• Bachelor's degree from an accredited college or university, or relevant experience.
• 3+ years of experience in B2B customer success or account management, ideally at a SaaS or growth-stage tech company.
• Ability to successfully balance a wide variety of daily tasks and adjust priorities in a fast-paced environment.
• Exceptional written and verbal communication skills.
• Strong familiarity with CRM solutions (e.g., Salesforce).
• Technical aptitude and ability to learn new concepts quickly.

Culture & Benefits

• Competitive pay in line with industry and market standards, including equity.
• Multiple health insurance options and a daily meal stipend.
• Passionate about a mission to alleviate hunger and connect work to a larger purpose.
• Recognized as Inc. Magazine's Best in Business and Fast Company's Best Workplaces for Innovators.
• Proud to be an Equal Opportunity Employer building a diverse and inclusive workforce.