Senior Account Manager (Nordics)

TL;DR

Senior Account Manager (Nordics): Owning and developing customer accounts for road freight transformation with an accent on growth and profitability in the Nordics region. Focus on ensuring customer satisfaction, implementing operational solutions to reduce costs and improve efficiency, and securing budget adherence.

Location: Hybrid, based in Stockholm or Gothenburg, Sweden

Company

hirify.global is a product company leveraging digital, electric, and autonomous technologies to transform road freight and help businesses achieve sustainability goals.

What you will do

• Be overall responsible for customer accounts, ensuring satisfaction and service level agreement compliance.
• Develop and implement operational solutions to reduce costs and improve efficiency, identifying opportunities for upsell.
• Present Key Performance Indicators (KPIs) to customer managers, providing insights and recommendations.
• Translate customer feedback into internal actions across operations, charging, and product.
• Secure budget adherence and maintain financial control over customer operations, including invoice approval and annual price adjustments.

Requirements

• Bachelor’s degree (or higher) in Engineering, Logistics, Business, or equivalent experience.
• +5 years of experience in a relevant business area, preferably with hands-on experience in logistics.
• Experience from customer-facing roles with proven ability to build strong relationships and communicate effectively with stakeholders.
• Strong business acumen with a deep understanding of how to manage and improve Profit and Loss (P&L).
• Highly analytical, data-driven, and process-oriented mindset with strong problem-solving skills, organization, and follow-through.
• Fluent in Swedish and English.

Culture & Benefits

• Be part of a truly diverse, high-performing team with a common passion for sustainability.
• Work in an innovative environment that encourages action and challenges.
• Benefit from innovations driven by diverse experiences, career paths, and perspectives.
• Collaborative environment where disagreeing, discussing, and committing leads to greater impact.