Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Managing the entire sales cycle for existing customers, focusing on retaining investment, identifying expansion, upsell, and cross-sell opportunities for hirify.global's HR platform. Focus on building strategic partnerships, designing solutions for small and mid-sized businesses, and ensuring customer success through proactive communication and sales tactics.

Location: Work from anywhere (company has preference for APAC region)

Salary: On-Target Earnings for this position is between $64,400 USD to $144,850 USD.

Company

hirify.global is a product company providing an HR platform that enables businesses to recruit, pay, and manage international teams globally and compliantly.

What you will do

• Manage the full sales cycle for existing customer accounts, meeting and exceeding sales quotas.
• Identify and pursue new expansion, upsell, and cross-sell opportunities for hirify.global’s services.
• Present hirify.global’s solutions to existing customers and create opportunities for upselling.
• Own and nurture customer relationships, building strategic and partnership-based customer relationships.
• Understand the communication needs of small and mid-sized business customers, and design tailored solutions.
• Collaborate with cross-functional teams to ensure overall customer success.

Requirements

• Demonstrated ability in retaining and growing existing accounts, driving net new expansion bookings as well as upselling/cross-selling opportunities.
• Success in building key customer relationships across different levels of personas, including key decision makers, champions, and C-level stakeholders.
• Proactive communication with key customer contacts and advocates to understand their needs and build strategic roadmaps.
• Strong knowledge of sales processes and ability to create and execute sales motions and tactics to consistently grow revenue per account.
• Extensive experience of Account Management or related SaaS sales experience is preferable.
• Business fluency in English is essential.

Culture & Benefits

• Work from anywhere with flexible paid time off and flexible working hours (async culture).
• 16 weeks paid parental leave.
• Mental health support services.
• Stock options and learning budget.
• Home office budget and IT equipment.
• Budget for local in-person social events or co-working spaces.

Hiring process

• Interview with recruiter.
• Interviews with Manager, Account Management, team member, and VP, Expansion Sales.
• Bar Raiser Interview.
• Prior employment verification check.