Senior Account Manager

TL;DR

Senior Account Manager: Proactively engages with clients to understand their needs, identifies cross-sell/upsell opportunities, and drives revenue growth by leveraging IT infrastructure and security management solutions. Focus on building strong customer relationships, monitoring usage metrics, and ensuring product adoption to achieve sales goals.

Location: On-site in Dublin, Ireland (five days per week)

Company

hirify.global is a leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide, backed by Insight Venture Partners.

What you will do

• Proactively engage with clients to understand evolving needs and business objectives, providing pre-emptive solutions.
• Partner with customers to identify cross-sell and upsell opportunities, leveraging additional features or services.
• Identify expansion opportunities within existing accounts and align strategies for mutual success.
• Monitor usage metrics, address adoption hurdles, and execute sales strategies effectively.
• Educate customers on new features, updates, and best practices, providing personalized sessions.
• Collaborate cross-functionally to address customer needs and influence continuous improvements.

Requirements

• 3+ years’ experience in sales (preferably in the UK/I market).
• Exceptional inside sales experience in a metrics-driven, fast-paced sales environment.
• Proven track record of achieving sales goals.
• Motivated, coachable, competitive, and resilient achiever.
• Energetic team player with exceptional organizational, interpersonal, and communication skills.
• Exposure to CRM applications like Salesforce for managing leads, opportunities, and accounts.
• This role requires full-time, on-site attendance (five days per week) in Dublin, Ireland.

Culture & Benefits

• Stimulating environment with continuous learning and growth opportunities.
• Opportunities for education and training to enhance sales skills and product expertise.
• A company that encourages going above and beyond for customer success and career advancement.
• Proactive, results-oriented sales culture with ample advancement opportunities and executive support.