TL;DR
Customer Expansion Marketing Manager (Marketing): Owning the strategy and execution for activating and engaging existing customer base with an accent on turning customer insights into measurable commercial impact, focusing on generating high-quality, sales-ready meetings for Sales and Account Management. Focus on designing and scaling long-term customer marketing engines, including advocacy, lifecycle engagement, and community initiatives, that drive retention, expansion, and brand affinity.
Location: Hybrid: Amsterdam, Netherlands. Flexibility to work from home in the Netherlands is possible. Temporary remote work from anywhere for 4 weeks/year is offered.
Salary: €60,000–€70,000 per year
Company
hirify.global is a leading Talent Management Suite that empowers HR & People teams with an all-in-one platform combining Applicant Tracking, HRIS, and Performance Management software.
What you will do
- Develop and execute commercially focused customer activation campaigns.
- Build multichannel campaigns across email, in-app, webinars, and events with clear CTAs.
- Actively collaborate with Account Management to initiate upsell and cross-sell conversations.
- Coordinate customer webinars, use-case sessions, and events with conversion goals.
- Set up and expand customer advocacy programs including case studies, quotes, and testimonials.
- Design lifecycle programs to optimize onboarding and feature adoption.
Requirements
- 5+ years of experience in B2B SaaS customer, lifecycle, or revenue marketing.
- Proven experience with campaigns that generated meetings and pipeline.
- Strong commercial mindset combined with customer-centric thinking.
- Excellent content and communication skills (written and verbal).
- Data-driven way of working, focused on conversion and impact.
- Fluent Dutch (C1+) and English required.
- Experience with HubSpot or similar marketing automation tools.
- Valid EU visa or nationality required.
Nice to have
- Experience with Intercom, Planhat, Mixpanel.
Culture & Benefits
- Flexibility to work from home in the Netherlands and from the Amsterdam office.
- €1,500 annual training budget plus internal training.
- Pension plan, travel reimbursement, and wellness perks.
- 28 paid holiday days + 2 additional days to relax in 2026.
- Work from anywhere for 4 weeks/year.
- An inclusive and international work environment with a whole lot of fun.
- Apple MacBook and €200 Home Office budget.
Hiring process
- Application via online form.
- Questions about EU visa/nationality and desired annual salary.
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