Product Manager, Consumer (AI)

TL;DR

Product Manager, Consumer (AI): Leading the product strategy, roadmap, and execution for Claude.ai across web, mobile, and desktop with an accent on translating frontier model capabilities into intuitive consumer experiences. Focus on scaling the product for millions of users, optimizing performance through data-driven experimentation, and balancing rapid iteration with AI safety.

Location: Hybrid (San Francisco, CA or New York City, NY). Must be in office at least 25% of the time.

Salary: $305,000 - $460,000 USD

Company

AI safety and research company focused on creating reliable, interpretable, and steerable AI systems for the benefit of society.

What you will do

• Own product strategy, roadmap, and execution for core Claude.ai experiences across web, mobile, and desktop platforms.
• Lead the ideation and launch of features that translate frontier model capabilities into simple, intuitive user experiences.
• Analyze product metrics and user feedback to identify opportunities and optimize performance.
• Utilize quantitative data, experimentation, and user research to drive prioritization decisions.
• Collaborate cross-functionally with engineering, design, research, and data science teams to ship high-impact improvements.
• Balance rapid iteration with a strict commitment to AI safety and ethics.

Requirements

• 6+ years of product management experience, predominantly in consumer-focused roles.
• Proven experience working on consumer products scaled to millions of users.
• Strong analytical skills and fluency in experimentation to drive product decisions.
• Bachelor's degree in a related field or equivalent professional experience.
• Must be based in or able to work from San Francisco or New York City (hybrid policy requires 25% office presence).

Nice to have

• Prior founder experience.
• Direct experience in AI product management.
• Experience building products that serve both B2C and B2B markets.

Culture & Benefits

• Competitive compensation and optional equity donation matching.
• Generous vacation and parental leave policies.
• Flexible working hours and collaborative office environments.
• Commitment to representation and diverse perspectives in AI development.
• Visa sponsorship available for qualified candidates.