Account Manager – Travel Vertical (Enterprise)

TL;DR

Account Manager (Travel): Managing and expanding hirify.global’s largest and most complex Travel accounts, with an accent on building long-term partnerships, driving retention and expansion, and delivering measurable business value. Focus on leading contract negotiations, identifying customer risks, and providing structured customer feedback to inform product improvements.

Location: Remote

Salary: $85,000 – $115,000 a year

Company

hirify.global is a B2B SaaS company focused on managing and expanding enterprise travel accounts and fostering strong partnerships.

What you will do

• Own and manage a portfolio of enterprise Travel accounts, serving as the primary point of contact.
• Drive account growth through renewals, upsells, and strategic expansion opportunities.
• Build trusted relationships with senior and executive stakeholders within customer organizations.
• Lead contract negotiations and renewal processes.
• Maintain accurate account plans, forecasts, and pipeline visibility.
• Provide structured customer feedback and insights to internal teams to inform product and process improvements.

Requirements

• 5+ years of experience in account management, customer success, or sales within B2B SaaS.
• Experience managing enterprise customers with complex contracts and multiple stakeholders.
• Strong relationship-building, negotiation, and communication skills.
• Highly organized, data-driven, and comfortable balancing strategic account planning with hands-on execution.
• English: B2 required.

Nice to have

• Bachelor's Degree in Business (or equivalent).
• Travel industry experience.

Culture & Benefits

• Collaborative, growth-minded team committed to innovation, accountability, and customer success.
• Eligible for a 3–5% annual performance bonus based on target achievement.
• Focus on shaping the future of the Travel vertical.

Hiring process

• May use artificial intelligence (AI) tools to support parts of the hiring process (reviewing applications, analyzing resumes, or assessing responses).
• Final hiring decisions are ultimately made by humans.