Trading Specialist

TL;DR

Trading Specialist (Ad Operations): Supporting the activation and ongoing success of advertiser partners, serving as the primary technical operational contact for clients. Focus on troubleshooting issues, validating campaign details, and delivering seamless activations that drive results.

Location: Chicago, IL, United States; Detroit, Michigan, United States; Toronto, Ontario, Canada

Salary: $50,000 - $70,000 USD

Company

hirify.global is an advertising platform on a mission to elevate digital advertising through creative, quality publishers, actionable data, and smart targeting.

What you will do

• Serve as the primary technical point of contact for assigned accounts, building strong relationships with their operational & technical teams.
• Provide consultative activation support for advertiser and agency partners for all hirify.global formats across all integrated DSPs.
• Monitor live campaigns to ensure successful delivery and proactively flag risks or opportunities for optimization & upsells.
• Ownership of campaign specific end-to-end troubleshooting of campaign issues, including performance, delivery, pacing, and tracking.
• Act as the first line of support for technical, operational, and product-related client questions.
• Utilize excel and other advanced analytics tools, such as Tableau or Power BI, to analyze large sets of data and create actionable insights.

Requirements

• 2+ years of experience in ad operations, campaign management, or programmatic trading (SSP, DSP, Exchange, or agency-side).
• Strong problem-solving skills with the ability to troubleshoot campaign delivery and technical issues.
• Proficiency in Excel/Google Sheets; experience with trafficking, QA, or reporting tools a plus.
• Excellent attention to detail with the ability to manage multiple campaigns simultaneously.
• Strong communication and client-facing skills; able to simplify technical concepts for non-technical audiences.
• Familiarity with the programmatic ecosystem (DSPs, SSPs, ad servers, tracking solutions).

Culture & Benefits

• Flexible PTO
• 401k w/ employer match
• Committed to building a culture where people feel connected, supported, and empowered to do their best work.
• Invest in our people and foster a workplace that encourages curiosity, celebrates shared values, and promotes meaningful connections across teams and communities.
• Ensure the best talent of every background, viewpoint, and experience has an opportunity to be hired, belong, and develop.