Inside Sales Representative

TL;DR

Inside Sales Representative: Partnering with enterprise and strategic customers to solve business problems while maintaining the bottom line for hirify.global, with an accent on forecast management and customer integration projects. Focus on impacting business outcomes, increasing customer satisfaction, and managing annuity business.

Location: Hybrid with the expectation of working in the Toronto office twice per month.

Salary: $50,000

Company

hirify.global is a software-focused IT solutions and services provider that equips organizations to be agile and innovative.

What you will do

• Work as part of a unified account team in partnership with inside and outside sales teams.
• Research and fulfill quote requests, providing complex reporting and helping to manage a customer’s annuity business.
• Stay knowledgeable on the latest technology trends, pricing programs, and selling processes with each individual customer.
• Build strong relationships with sales reps, vendors, customers, and other co-workers.
• Work effectively with other departments to collaborate and focus on creating the best possible customer experience.
• Work closely with the Account Management team to effectively manage and maintain customers' annuity business.

Requirements

• 2+ years of B2B customer service experience.
• Experience with high volumes of customer requests and inbox management.
• Proficient in MS Office tools: Outlook, Word, Excel, PowerPoint.
• Experience in the IT industry an asset.
• Experience with understanding Microsoft licensing programs an asset.
• Experience in using enterprise-grade reporting tools, such as PowerBI an asset.

Culture & Benefits

• Collaborative environment with supportive colleagues.
• Dedicated to achieving goals and committed to customer success.
• Flexible work arrangements.
• Recognized as a Great Place to Work for 20 consecutive years.
• Committed to an inclusive culture where every team member can be their authentic self.
• Competitive benefits starting on day one.