Manager, Outbound Sales Development (SMB)

TL;DR

Manager, Outbound Sales Development (SMB): Leading the SMB Sales Development function to build and coach a team of SDRs focused on outbound pipeline for retail, wholesale, and e-commerce verticals. Focus on designing prospecting strategies, refining qualification frameworks, and optimizing the handoff process to Account Executives.

Location: Must be based in Ontario, Canada

Salary: $130,000 - $150,000 CAD

Company

hirify.global is a one-stop commerce platform helping merchants innovate, simplify, and scale their operations globally across retail and hospitality.

What you will do

• Design and execute outbound prospecting strategies targeting SMB merchants within the NuORDER network.
• Hire, onboard, and coach a team of SMB SDRs with a focus on discovery quality and objection handling.
• Own the end-to-end qualification process and refine ICP criteria based on conversion data.
• Monitor pipeline health metrics including contact rates, SQL volume, and stage conversion.
• Partner with Account Executives and Marketing to align lead scoring and outbound messaging.

Requirements

• 2–3+ years in sales development or outbound sales.
• At least 1 year of experience in a people management role.
• Proficiency with Salesforce and sales engagement platforms such as Outreach or Salesloft.
• Must be based in Ontario, Canada for compensation eligibility.
• Fluency in English as a working language.

Culture & Benefits

• Flexible work environment with remote work policies.
• Equity options and contributions to a pension plan (RRSP).
• Comprehensive health, dental, wellness, life, and disability insurance.
• Enhanced parental leave and flexible paid time off.
• Professional training opportunities and computer purchase program for Macbooks.