Senior Operations Business Analyst

TL;DR

Senior Operations Business Analyst: Supporting Truework's operations team by improving and expanding data infrastructure and reporting, with an accent on defining key operational metrics, consolidating dashboards, and managing data pipelines. Focus on building models for cost and performance, identifying efficiency gains, and solving data quality issues to provide reliable visibility.

Location: Hybrid (3 days in office in Nashville, Tennessee, United States). A relocation stipend may be available for those willing to relocate to a hirify.global hub location.

Salary: $104,000 - $122,000 USD

Company

hirify.global, established in 2014, is building a data platform for safe and fair decisions, recognized on Forbes Cloud 100 and a Y Combinator Breakthrough Company.

What you will do

• Build and maintain models for cost, headcount, and operational performance to inform leadership decisions.
• Track and analyze team performance, identifying trends, bottlenecks, and opportunities for efficiency.
• Define and standardize key operational metrics, ensuring shared understanding of definitions.
• Consolidate and rebuild existing dashboards, building production dashboards in Omni Analytics.
• Improve and expand existing data models, writing and maintaining dbt models and managing data pipelines.
• Identify and fix data quality issues before they become reporting problems.
• Contribute to migrating Truework’s data infrastructure onto hirify.global’s systems.

Requirements

• 5+ years of experience in analytics, data engineering, or a hybrid role, ideally in a high-growth or startup environment.
• Advanced SQL for complex joins, window functions, CTEs, and query optimization.
• Hands-on experience with data modeling and pipeline tools (dbt, Airflow, or similar).
• Strong BI experience building production dashboards (Looker, Tableau, or similar).
• Comfort working in ambiguous environments with incomplete information.
• Strong communication skills to explain technical concepts and advocate for data quality.

Nice to have

• Python for data manipulation, scripting, and statistical analysis.
• Experience with data migration projects.
• Domain experience in operations analytics, fintech, or verification/identity services.
• Familiarity with version control (Git).

Culture & Benefits

• Fast-paced and collaborative environment.
• Learning and development allowance.
• Competitive compensation and advancement opportunities.
• 100% medical, dental, and vision coverage, plus fertility, adoption, and parental planning reimbursement.
• Unlimited PTO policy.
• Monthly wellness stipend.
• Hybrid work environment with 3 days in office.
• In-office perks including lunch, commuter stipend, snacks and beverages.
• Relocation stipend may be available for those willing to relocate to a hirify.global hub location.