Senior Business Operations Manager (SaaS)

TL;DR

Senior Business Operations Manager (SaaS): Building out tooling, infrastructure, and reporting to drive efficiency and performance for the team and customers with an accent on improving operational efficiencies and directly impacting top line revenue and bottom line profitability. Focus on solving complex, ambiguous business problems and driving key operational metrics.

Location: This full-time position requires working 5 days a week in our Mountain View, CA office.

Salary: $120,000 – $150,000

Company

hirify.global's mission is to simplify healthcare with AI solutions that span ambient AI clinical documentation, provider copilots, autonomous coding, and revenue cycle management.

What you will do

• Build out scalable infrastructure to improve operational efficiencies, track key initiatives, and directly impact top line revenue and bottom line profitability.
• Design and implement systems and processes that facilitate scalability and efficiency in a hyper-growth environment.
• Solve complex, ambiguous business problems and drive and own operational metrics (productivity, quality, scalability).
• Own key operational metrics, focusing on productivity.
• Engage in cross-functional collaboration with key internal stakeholders, including Sales, Operations, Product & Engineering teams.

Requirements

• 5+ years of experience in software or data engineering, consulting, investment banking, or in operations at a fast-paced SaaS tech company.
• B.S. or M.S. in a quantitative field, such as Statistics, Applied Mathematics, Engineering, or Computer Science from a top 20 university.
• 1+ year of experience working with data/engineering teams and building internal tooling, dashboards, and product/business KPIs.
• Fluent in SQL.
• Experience driving results as an IC and working with technical teams to drive scalable architecture.
• Strong Leadership skills with project management experience.

Nice to have

• Experience with Retool, Python, API & Web Scraping.
• Experience working with customer-facing teams (Sales, AM, CS).

Culture & Benefits

• Committed to creating and fostering a diverse team.
• Open to all backgrounds and levels of experience.
• Committed to providing reasonable accommodations to all applicants throughout the application process.