Senior Operations Manager, Revenue

TL;DR

Senior Operations Manager (Revenue): Supporting the Revenue Growth team for Revenue Cycle Management (RCM) product by analyzing revenue fluctuations, providing data-driven recommendations, and driving process improvements with an accent on improving topline performance and customer satisfaction. Focus on diagnosing process weaknesses, implementing fixes to negate revenue drops, and launching ad hoc revenue-generating initiatives across multiple customers.

Location: Requires working five (5) days a week in the Mountain View, CA office.

Salary: $110,000–$150,000

Company

hirify.global is a rapidly growing healthcare technology company focused on simplifying healthcare with AI solutions across clinical documentation, provider copilots, autonomous coding, and revenue cycle management.

What you will do

• Prepare and deliver quarterly presentations on revenue performance, benchmarking against previous RCM vendors.
• Explain revenue deltas by identifying process weaknesses and analyzing shifts in payer and procedure ratios.
• Ruthlessly prioritize and implement process fixes to prevent drops in revenue.
• Craft data-driven recommendations to help customers enhance efficiency and drive revenue growth.
• Launch ad hoc revenue-generating initiatives across multiple customers.
• Continuously drive process improvements for internal teams and cross-functional partners.

Requirements

• 2-4 years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company.
• Deep experience in data analysis, including SQL and Excel (Python is a bonus).
• Proficiency in documenting and developing best practices for operational process improvement.
• Experience working cross-functionally with sales, operations, and engineering teams.
• Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success.
• Comfort working autonomously to solve problems with ambiguity, prioritize effectively, and identify blockers.

Nice to have

• Proficiency in Retool and GSuite.
• Experience in the RCM (Revenue Cycle Management) space.

Culture & Benefits

• Offers equity as part of compensation.
• Committed to creating and fostering a diverse team, open to all backgrounds and experience levels.
• Provides reasonable accommodations to applicants throughout the process.
• Opportunity to work in a high-visibility, high-impact, high-autonomy role within a hyper-growth company.