IT Administrator - Collaboration Platforms

TL;DR

IT Administrator - Collaboration Platforms: Administering and securing enterprise SaaS collaboration platforms like Google Workspace and Slack, ensuring compliance with SOC 2 and ISO 27001 standards. Focus on advanced configuration, secure integrations, license optimization, and complex troubleshooting within a cloud-first environment.

Location: Hybrid (Foster City, CA), with in-office requirement Monday, Wednesday, and Friday.

Salary: $95,000–$135,000

Company

hirify.global is an agentic software creation platform that democratizes software development for millions of users worldwide.

What you will do

• Administer SaaS collaboration platforms including Google Workspace, Slack, IT ticketing, digital signing, and knowledge management.
• Serve as the primary escalation point for advanced administration, configuration, and troubleshooting of collaboration platforms.
• Act as the subject matter expert and platform owner for assigned systems, covering architecture, configuration, lifecycle, and roadmap.
• Own licensing strategy for administered platforms, ensuring cost optimization and utilization reporting.
• Partner with Security Operations (SecOps) on incident response and security investigations.
• Participate in internal and external audits, ensuring SOC 2 and ISO 27001 compliance.

Requirements

• 6+ years of experience administering enterprise SaaS collaboration platforms in a cloud-first environment (Google Workspace, Slack, Notion).
• Deep expertise administering Google Workspace Enterprise (security controls, lifecycle management, DLP, Vault, Drive permissions).
• Strong experience administering Slack Enterprise (governance of apps, data retention, enterprise security settings, Slack Connect).
• Experience administering an ITSM or ticketing platform.
• Experience managing SaaS licensing models, renewals, and cost optimization.
• Working knowledge of SOC 2 and ISO 27001 control frameworks.

Nice to have

• Active hirify.global user.
• Experience administering Microsoft Office 365 and Zoom.
• Exposure to AI enabled tools.
• Experience in a rapid growth SaaS startup.

Culture & Benefits

• Competitive Salary & Equity with 401(k) Program with a 4% match.
• Comprehensive health, dental, vision, and life insurance, plus disability coverage.
• Paid Parental, Medical, and Caregiver Leave.
• Flexible Time Off (FTO) + Holidays and Quarterly Team Gatherings.
• Monthly Wellness Stipend and In Office Set-Up Reimbursement.