Enterprise Engagement Lead (Social Services)

TL;DR

Enterprise Engagement Lead (Social Services): Leading the end-to-end delivery of large-scale software implementations for public sector partners, ensuring successful adoption and transformation of social services. Focus on strategic planning, stakeholder management, technical execution, and developing scalable implementation practices.

Location: Hybrid role, with a strong preference for candidates based in the Bay Area for in-person collaboration on designated office days (Mondays and Thursdays). This role also requires regular travel to customer sites across the U.S., averaging two on-site visits per month.

Salary: $205,000–$255,000 annually, plus equity.

Company

hirify.global is a mission-driven software company based in San Francisco, CA, building solutions for state and county government agencies, primarily focused on reinventing social services, particularly child welfare.

What you will do

• Own the full delivery of large-scale government implementations, including strategy, planning, stakeholder management, and technical execution.
• Serve as the primary point of contact for senior agency executives, aligning goals and resolving risks.
• Engage effectively across all levels of agency partners with an adapted communication style.
• Translate product capabilities and technical architecture into fully implemented and configured solutions.
• Consult and help implement change management strategies for agency partners.
• Drive accountability across internal and external teams, ensuring clear communication and steady momentum.
• Contribute to the development of scalable systems and frameworks for the PMO’s enterprise implementation model.
• Provide strategic implementation expertise during the pre-sales process.

Requirements

• 3+ years of experience leading complex, cross-functional projects in consulting, SaaS implementation, and/or government systems.
• Willing and able to travel regularly for on-site work with government partners across the U.S.
• Demonstrated strength in critical problem solving and decision-making in ambiguous, high-stakes environments.
• Technical fluency and a strong understanding of how software is configured and deployed, including integrations, architecture, and data flows.
• Proven ability to engage and influence stakeholders at all levels.
• Familiarity with child welfare, health and human services, or similar domains.
• Comfort operating in a high-growth startup environment.

Nice to have

• Formal certification in project and/or change management (e.g., PMP, Prosci).

Culture & Benefits

• Above-market compensation package (salary + equity).
• Excellent medical, dental, vision, and life insurance with 99% of premiums covered for employee and dependents.
• Flexible vacation time, 13 paid holidays (including Juneteenth, Election Day), and 16 weeks of paid parental bonding leave.
• Sick/mental health time (accrue up to 80 hours).
• 4 weeks of sabbatical after 4 years of service.
• 401k, Commuter benefits, FSA, and DCFSA.
• $5,000 annual bonus for employees who volunteer as a CASA.
• $2,500 annual reimbursement for ongoing learning and development.
• $300 initial office setup reimbursement and $50 monthly effective work reimbursement.