Manager, Corporate Account Management (SaaS)

TL;DR

Manager, Corporate Account Management (SaaS): Leading and developing a team of Corporate Account Managers while managing a portfolio of strategic, high-value client accounts with an accent on driving client success, retention, and growth. Focus on coaching team members, managing complex renewals, and identifying expansion opportunities.

Location: Remote

Salary: $115,000–$135,000 per year

Company

hirify.global is a leading meal benefits platform built for companies to feed their employees, which also donates meals to combat food insecurity.

What you will do

• Manage and develop a team of 3-4 Corporate Account Managers, providing ongoing coaching and performance management.
• Conduct regular 1:1s, set performance expectations, and own onboarding of new CAM hires.
• Provide strategic deal support for complex renewals, negotiations, and upsell opportunities.
• Maintain a portfolio of strategic, high-value, and complex corporate accounts as their primary point of contact.
• Manage the contract renewal cycle and identify whitespace to create expansion opportunities.
• Consult with clients to recommend additional solutions that align with their business goals.

Requirements

• Bachelor's degree from an accredited college or university, or relevant experience.
• 6+ years of experience in B2B customer success or account management, ideally at a SaaS or growth-stage tech company.
• 2+ years of people management experience, or demonstrated readiness for a leadership role.
• Proven track record of exceeding retention and expansion quotas, managing high-value accounts.
• Exceptional written and verbal communication skills, comfortable presenting to executive stakeholders.
• Strong familiarity with CRM solutions (Salesforce required) and comfort with data analysis.

Culture & Benefits

• Competitive pay, equity, multiple health insurance options, and a daily meal stipend.
• Opportunity to contribute to a mission-driven company alleviating hunger.
• Recognized as Inc. Magazine's Best in Business and Fast Company's Best Workplaces for Innovators.
• Commitment to building a diverse and inclusive workforce.