Senior Account Manager (Fintech)

TL;DR

Senior Account Manager (Fintech): Managing and expanding relationships with key clients, driving revenue growth, and ensuring long-term customer success with an accent on identifying expansion opportunities, optimizing account performance, and delivering innovative IDV solutions. Focus on navigating complex sales cycles, maximizing customer value, and proactively addressing needs to ensure seamless contract renewals.

Location: Must be based in the United States or NAM region

Company

hirify.global is a Unicorn-status scale-up providing world-class identity verification solutions that reinvent human authentication online to power a world of digital trust.

What you will do

• Manage a portfolio of high-value enterprise and mid-market accounts in the NAM region.
• Develop and execute strategic account growth plans, ensuring customer retention and revenue expansion.
• Build and maintain deep relationships with key stakeholders, acting as a trusted advisor.
• Serve as the primary point of contact for clients, ensuring post-sales satisfaction and resolving issues.
• Drive revenue growth by achieving and exceeding retention and expansion targets.
• Stay ahead of IDV, fraud prevention, cybersecurity, and fintech industry trends.

Requirements

• 7+ years of experience in enterprise or mid-market account management, ideally within SaaS, IDV, FinTech, or Cybersecurity sectors.
• Proven track record of managing and expanding significant accounts in the NAM region.
• Strong ability to build executive-level relationships and drive strategic partnerships.
• Experience managing complex sales cycles, negotiations, and contract renewals.
• Hands-on experience with CRM platforms (Salesforce) and account management tools.
• Strong analytical skills with a data-driven approach.

Culture & Benefits

• Flexible Working Hours & Workplace.
• Open Vacation Policy.
• Emphasis on high performance, freedom, responsibility, and continuous feedback.
• Commitment to diversity, equity, and inclusion.