Senior Implementation Manager (AI, Healthcare)

TL;DR

Senior Implementation Manager (AI, Healthcare): Driving end-to-end client onboarding and business process definition for revenue cycle management solutions with an accent on efficient execution, cross-functional collaboration, and scalability. Focus on breaking down complex business problems, owning execution and outcomes, and continuously improving operational metrics in a hyper-growth environment.

Location: Requires 5-days onsite in Mountain View, CA office, with 40-50% travel to client sites.

Salary: $120,000–$160,000

Company

hirify.global is a rapidly growing SaaS tech company simplifying healthcare through AI solutions, including ambient AI clinical documentation and revenue cycle management.

What you will do

• Ensure efficient and timely execution of all client onboarding aspects from initiation to launch.
• Collaborate cross-functionally with Product, Engineering, Sales, and Account Management to deliver exceptional customer experiences.
• Design and implement scalable and efficient systems and processes.
• Break down challenging business problems and own execution and outcomes.
• Oversee project management, ensuring timely and qualitative onboarding and continuous improvement of key metrics.
• Drive operational metrics like process throughput and defect rates.

Requirements

• 6+ years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company.
• Requires 5-days onsite work in Mountain View, CA.
• Ability to travel 40-50% to client sites.
• Proficiency in SQL and Excel for data analysis.
• Expertise in project management, deploying multiple projects in fast-paced environments.
• Strong interpersonal skills, comfortable interacting with customers and leading client meetings.
• Demonstrated drive, intellectual curiosity, attention to detail, and proven success.
• Experience working cross-functionally with sales, operations, and engineering teams.

Nice to have

• Proficiency in Retool and Google Suite.
• Experience in Revenue Cycle Management (RCM) space.

Culture & Benefits

• High-visibility, high-impact, high-autonomy role with rapid growth opportunities.
• Opportunity to shape the future of healthcare with AI-powered transformation.
• Commitence to creating and fostering a diverse team.
• Offers equity.