Implementation Manager (Healthcare AI)

TL;DR

Implementation Manager (Healthcare AI): Driving successful implementation and adoption of hirify.global's AI product suite for enterprise healthcare clients with an accent on defining methodologies, project execution, and C-level stakeholder management. Focus on configuring solutions, building operational tools, and ensuring rapid time-to-value for strategic clients.

Location: Remote within the United States with up to 50% travel required for on-site client engagement.

Salary: $100,000–$140,000 (Base Salary) + Equity

Company

hirify.global is a product company building a growing suite of AI solutions to simplify healthcare for providers and administrators nationwide.

What you will do

• Drive end-to-end activation projects for strategic clients, from kickoff to go-live and steady state.
• Define and standardize implementation methodologies and best practices across the organization.
• Coordinate cross-functional teams and configure hirify.global solutions to meet specific client requirements.
• Design custom operational tools and dashboards using Retool, and create data pipelines for tracking metrics.
• Develop SQL queries to analyze client usage patterns and adoption metrics.
• Own and nurture C-level relationships during the activation phase, ensuring high satisfaction and adoption.

Requirements

• Bachelor's degree in Healthcare Administration, Business, Computer Science, or a related technical field.
• 7+ years of experience in SaaS or healthcare technology.
• Technical aptitude with basic data analysis capabilities (SQL) and experience with data visualization tools.
• Excellent project management skills with the ability to manage multiple strategic implementations simultaneously.
• Superior communication and presentation skills, particularly with C-level stakeholders.
• Experience with change management and stakeholder engagement at enterprise scale.
• Ability to travel 25% of time (upwards of 50% based on site/client) for on-site client engagement.

Nice to have

• Master's degree in a relevant technical or healthcare field.
• Experience with AI/ML technologies in healthcare.
• Strong understanding of healthcare workflows and EHR systems (especially Epic).
• Experience with low-code platforms (Retool preferred) and ability to write basic JavaScript/SQL.

Culture & Benefits

• Committed to creating and fostering a diverse team.
• Committed to providing reasonable accommodations to all applicants throughout the application process.
• Opportunity to reimagine the healthcare experience with AI solutions.
• Backed by world-class investors and recognized on Fortune’s Future 50 list.
• Work on a product suite that powers over 500,000 clinicians across hundreds of care sites nationwide.
• Competitive compensation with equity offerings.