Senior Product Business Analyst (Healthcare SaaS)

TL;DR

Senior Product Business Analyst (Healthcare SaaS): Advance product analytics program by translating usage metrics into actionable insights for roadmap strategy and feature adoption with an accent on DAU/MAU tracking, scalable SQL models, and leadership-ready Tableau dashboards. Focus on establishing unified reporting standards, building data dictionaries, and partnering cross-functionally to connect product usage to business metrics like retention and revenue.

United States - Remote. Geo-zone pay based on location (Zone 1: National Average)

Zone 1 (National Average): $90,000 - $103,000 USD

Company

hirify.global is the only all-in-one EHR+ platform built exclusively for independent healthcare practices, connecting EHR software, billing, automation, telehealth, and marketing to streamline operations and reduce burnout.

What you will do

• Define and evolve product performance metrics and reporting infrastructure for active usage (DAU/MAU) and feature adoption visibility.
• Translate usage data into actionable insights guiding roadmap prioritization as a strategic partner to Product and Engineering leadership.
• Deliver leadership-ready analyses and Tableau dashboards measuring progress toward product goals.
• Build and maintain scalable SQL models in Snowflake powering self-service analytics and trusted reporting.
• Establish unified reporting standards for consistent user journey views across Product, Engineering, and Finance.
• Partner with cross-functional analysts in Customer Success, Growth, and Finance to connect product usage to retention, expansion, and pricing.
• Maintain a comprehensive data dictionary ensuring data literacy organization-wide.

Requirements

• 5+ years in Product Analytics, Business Intelligence, or Data Analytics in SaaS
• Consultative leadership optimizing user flows, feature stickiness, and platform health
• Expertise in SQL, Snowflake, and Tableau for automated analytics models
• Experience handling PHI and security in regulated healthcare data environments
• Success analyzing financial data, billing metrics, or RCM workflows in product context
• Strong ability to break down ambiguous problems into structured components

Culture & Benefits

• Competitive compensation with geo-zone adjustments and variable pay opportunities
• Robust US healthcare benefits, work-from-home discounts (Dell), Gympass, Telus EAP for mental health
• Values: Start with the Customer, Keep It Simple, Stay Entrepreneurial, Better Together, Celebrate Success
• Diverse, collaborative team environment with bias to action

Hiring process

• Initial talent screen sharing geo-zone compensation
• Phone/video screenings via BrightHire (recorded and transcribed for consistency)
• Application through official Greenhouse ATS; no sensitive info via social media or text