Full Cycle Account Executive (SaaS)

TL;DR

Full Cycle Account Executive (SaaS): Driving new business growth by owning the entire sales process from prospecting to closing high-value clients within the hospitality industry, with an accent on understanding client challenges and delivering tailored Lightspeed solutions. Focus on consistently exceeding sales targets, negotiating deals, and building long-term client relationships.

Location: Based in London

Company

Lightspeed is a global commerce platform providing cloud solutions that unify online and physical operations for retail, hospitality, and golf businesses in over 100 countries.

What you will do

• Make high volume outbound sales calls to qualified leads, driving customer acquisition and pipeline growth.
• Understand prospects’ business challenges and align Lightspeed’s solutions to deliver measurable value and impact.
• Build and maintain long-term client relationships, providing exceptional service throughout the full sales cycle.
• Negotiate and close deals with professionalism, contributing directly to revenue growth.
• Collaborate with Marketing, Product, and Operations teams to ensure a seamless customer experience.
• Consistently achieve or exceed monthly and quarterly sales targets in a fast-paced, results-driven environment.

Requirements

• Experience in outbound, customer-facing sales, ideally within SaaS, POS, retail, hospitality, or broader technology sectors.
• Proven success managing 360° sales cycles, from prospecting and cold calling to closing complex deals.
• Strong consultative sales approach, with the ability to identify customer pain points and demonstrate clear ROI.
• Knowledge of SaaS sales and the operational needs of retail and hospitality businesses.
• Proficient in using CRM tools like Salesforce to manage pipeline and forecast accurately.
• Highly organised and self-motivated, capable of managing multiple priorities in a target-driven environment.

Culture & Benefits

• Ability to do your job in a truly flexible environment with a flexible working policy.
• Genuine career opportunities in a company that’s creating new jobs everyday.
• Lightspeed RSU program, allowing employees to be owners.
• Flexible paid time off policy.
• Health & Wellness Benefits and Paid Leave Assistance for new Parents.
• LinkedIn Learning License and Paid Volunteer Day.